Connect Using Remote Utilities

Connection

We will be using Remote Utilities to connect to your machine. You should not need any special permissions to run the host and connect.

Please download and run the software from here:

https://www.remoteutilities.com/download/agent.exe

Send us your Internet ID and Password:

Note that we can only chat with you using this utility - there is no voice connection.

Removal

Despite the fact that Agent is a run-only module it still saves its settings on the computer at first run. If you want to completely get rid of Agent files, configuration and logs you will need to delete the following items:

• The Agent ".exe" file that you downloaded;
• The folder C:\Users\user_name\AppData\Roaming\Remote Utilities Agent\;
• The registry entry with Agent settings Computer\HKEY_CURRENT_USER\Software\Usoris\Remote Utilities.

You can find out more about Remote Utilities here: https://www.remoteutilities.com/support/docs/about-remote-utilities/